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Lumi Casino Review 2024
Lumi Casino is a fresh face in the casino industry, introduced by White Hat Gaming in 2023 and licensed by MGA. This casino offers its users a 100% match welcome bonus and 50 free spins, over 1500 games with good RTP, VIP perks, and much more. Keep reading to find out how to make deposits and start playing with Lumi Casino.
Table of Contents
Lumi Casino in A Nutshell: Pros and Cons
- Tax-free winnings for EU players
- 24/7 Live support
- 1584 games
- No dedicated mobile application
- 40x wagering requirements
- No live phone call support
- Can’t claim welcome bonus with Skrill and Neteller
- No Sportsbook
Lumi Casino Bonuses and Promotions
EU players can enjoy several bonuses and perks at Lumi Casino, including the welcome bonus, weekly promotions, giveaways, loyalty points, VIP lounge, and many more. However, we felt it couldn’t surpass the 200% bonus provided by the Barz casino.
To cash anything from the bonuses, you’d have to meet the wagering requirements, where different games contribute differently. For now, slots, scratchcards, and keno have a 100% contribution to the requirements.
100% Match Welcome Bonus
Right after making our deposit, we headed to Gonzo’s Quest, as Lumi grants every new player an exciting 100% match bonus of up to 300€, with 50 free spins, for the game. You’ll have to make a minimum deposit of 20€ to get started.
- A Note on the Wagering Requirements
- To turn your bonus funds into cash funds, you have to meet the 40x wagering requirements of both the bonuses and deposits combined.
- Also, the maximum bet using your bonus funds is limited to 5€. Any bet with bonus funds that crosses this number might result in the removal of the total bonus funds and winnings from your account.
- Winning from free spins will be capped at 20€.
- You can’t use Skrill or Neteller for the first deposit if you want this offer.
Lumi Casino Weekly Cash Giveaway – A Share of 500€ Each Week!
Lumi Casino also has a weekly giveaway, where you can win a completely wager-free share of 500€ every week. Ten randomly chosen players will receive an equal split of the prize, 50€ each, which will be placed as cash into their gaming accounts every Monday.
To be eligible for the giveaway, you’ll have to gather 100 Ivy points for the mini ticket, which will automatically make your entry into the weekly draw. For now, Lumicasino grants 1 point for every 40€ deposit.
A Note on the Requirements
- To be eligible to earn Ivy Points, you have to deposit a minimum of 100€ within the promotional week
- You must acquire at least one mini ticket from Monday 00:01 GMT to Sunday 23:59 GMT to be eligible for the weekly draw.
Win A Safari Holiday or a 10,000€ Cash Grab Every Three Months
This was by far our favourite, not only for the cash but rather for the option to choose a luxury Safari Holiday that the lucky winner will be spending in South Africa with a bunch of other goodies worth 10,000€.
The promotion runs across three periods per year: February 1st–April 30th; May 1st–July 31st; and August 1st–October 31st. To take part, you’ll need a major ticket, which you can get for 250 points.
Please note that you’ll have to make a 500€ deposit within the promotional period, and Lumi Casino will give you 1 point for every 400€ wager you make.
A Note on the Requirements
- You can choose one of these prizes worth 10,000€: i) Apple stuff; ii) cool devices; iii) things to make your home better; or iv) a week-long trip to South Africa with everything included.
- However, the Safari prize is subject to availability. You’d also have to avoid the peak seasons. (Easter, July, August, December and South African holidays.)
Lumicasino Loyalty Points
Lumi also has a loyalty points system for every player that gives you back every time you make a wager or play any games. This was another feature that hooked us up to playing in the casino even more!
With your first deposit, you’ll get 500 complimentary points. Later on, you’ll keep earning points every time you wager 10€. Also, please note that the bonus points you receive from the games might vary according to the game type.
You can easily exchange the points for bonuses in your My Accounts section. Please note that you’ll have to exchange the points in batches—1000 points for 5€, or equivalent. (Max 10,000/ Day)
A Note on the Requirements
Players will receive the following loyalty points for each 10€, in cash or bonus, spent in each game:
- 2.00 points for Slots
- 2.00 points for Scratchcards
- 1.00 points for Video Poker and Video Poker Side Bets
- 1.00 points for Bingo
- 0.50 points for Blackjack
- 0.25 points on the Roulette Wheel
Lumi VIP Program–Progression Based
The VIP program at Lumi Casino is INVITE-ONLY, progression-based, and divided into four categories (Silver, Gold, Platinum, and Elite) with each having distinct offers, deals, birthday bonuses, a personal account manager, and more.
Once invited, you’ll be notified through your preferred method, and your status will be reviewed every 30 to 60 days from your last upgrade. You’ll keep upgrading your levels as you play, resulting in better deals as you level up.
Lumi Casino FAQ
Does Lumi Casino provide good bonuses?
Certainly, Lumi casino offers its players a number of lucrative bonuses, for instance, the 100% match welcoming bonus, alongside weekly bonuses, a yearly chance to win 30,000€ prize pool, or an exciting safari trip to South Africa, and many more!
How can I start playing at Lumi Casino?
To begin playing at Lumi Casino, just open an account and make a deposit. Deposits start from a minimum of 20€, and you can choose from Visa, Mastercard, Skrill, Neteller, Maestro, eZeeWallet, Neosurf, Paysafecard, PayPal, Luxon Pay, Revolut Cards, and Jeton Wallet.
How do I reach customer support at Lumi Casino?
Lumi Casino provides a dedicated 24/7 customer support team, accessible through live chat. Alternatively, you can opt for email communication: support@lumicasino.com, with responses typically within 24 hours.
What are the best games for beginners in Lumi Casino?
Well, if you don’t want to play poker and other card games that require familiarity, you can easily choose from 1499+ slot games, 50+ scratch and fun, or roulettes at Lumi Casino. The best part is that they don’t need any prior skills. You’ll catch on as you play.
Lumi Casino Deposits and Withdrawals
For deposit and withdrawal, you can choose from both card and e-wallet payments.
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We would have loved it if the casino could incorporate instant online banking options like Trustly and Zimpler from Sweden or Sofort from Germany, but Jeton Wallet worked fine for us too.
The deposit and withdrawal limits follow the industry standards:
| Minimum Deposit/ Withdrawal Limit | Maximum Withdrawal Limit |
|---|---|
| 20€ | 5000€ per Week |
Though Lumi Casino allows tax-free winnings for EU players, we advise checking with your local tax agency to see if taxes are required in your jurisdiction.
Lumi Authentication Security
Lumicasino gets full points in terms of fairness and security from our test with their safe and secure encryption and fair-play policies. The same B2B company behind many white-label establishments, White Hat Gaming, also manages the Lumi Casino brand.
The casino will ask for verification in certain circumstances, such as when it detects fraudulent or illegal behaviour. Lumi might then ask you to provide an electronic copy of your proof of identity, proof of location, and proof of your payment method.
The verification procedure might take as long as 72 hours, meaning that you will be able to withdraw cash once it is done. So, we always advise our readers to complete it as early as possible.
Game Selection in Lumi Casino
The gaming experience at Lumi Casino was at the core of our evaluation criteria, and we were really happy with the collection of 1584 games from some of the top providers in the casino gaming industry. One minor setback though is of course that the casino has no sportsbook. Feel free to check out Rollino Casino for sportsbook bonuses if punting is essential for you.
Again, if the number of games is a concern for you, we recommend giving Dream Vegas casino a try which offers up to 2000 games. Yet, we were quite satisfied with the variety of games provided in Lumicasino.
Upon entering the site, you can choose from the popular games being played, along with the new ones. Here are all the categories offered:
- Popular
- New
- Slots
- Megaways
- Blackjack
- Scratch and Fun
- Roulette
- Poker
- Live Dealer
Slots
Lumi Casino offers 1499 slots, including our classic favourites, jackpots, megaways, video slots, progressive slots, and branded slots that range in several themes and features.
Feel free to check out the Megaways category for thousands of ways to win on every spin by varying the amount and size of the images on the reels.
Lumi Casino also has a good collection of our favourite jackpot games, like Arabian Nights, giving you a chance at better wins in a single spin. You can also find the return-to-player amount made from the jackpot right in the lobby!
RTP Percentage of Some Popular Games
- Fat Stacks Miami Cash: 96%
- Gates of Olympus: 96.5%
- DJ Fox: 96%
Table Games
The casino features four blackjack, seven roulette, and four poker game options that you can access from the lobby.
Live Casino Games in Lumicasino
Lumi Casino offers 36 immersive live dealer casino games where you’ll have professional and friendly dealers, and players from around the world as you play in live versions of blackjack, roulette, baccarat, poker, and entertaining game shows.
Lumi features Rainbow Riches Live from Authentic Gaming and other popular titles from Evolution Gaming, like Red Door Roulette, First Person Video Poker, Lightning Lotto, Live Blackjack, and many more.
Game Providers
Compared to most casinos in 2024, the list of game providers might seem limited in Lumi Casino, with a current standing of 43, including the Swedish providers NetEnt and Evolution Gaming, with 1×2 Gaming from the United Kingdom, and Microgaming based in Isle of Man, and more.
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Lumi Casino Mobile Experience
Lumicasino performed seamlessly across devices, as we kept testing it with both Android and iOS platforms. Though the experience is as fast and secure as the desktop experience, adding a dedicated app would add another dimension to playing games at Lumi Casino.
Lumi Casino License and Ownership
As this casino fell on our radar, we knew we could trust this brand with its MGA casino licence—that means rigorous security measures and tax-free winnings for all EU players. Alongside the clearance from the Malta Gaming Authority (MGA), Lumi Casino also has a licence from the UK Gambling Commission (UKGC).
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White Hat Gaming Limited is the B2B provider for Lumi Casino, which is an assurance since their involvement has resulted in many successful establishments in the industry. However, it’s worth noting that the casinos with licence under White Hat Gaming Limited can be owned by different owners.
The casino is an Ivy-affiliated casino and its sister sites include Dream Vegas, Casilime, and Reload Casino.
Lumi Sister Casinos
Customer Support at Lumi Casino
The live chat at Lumi Casino is probably the fastest method of getting in touch with the casino. They have a professional and friendly team that is available 24/7 for any inquiry.
Just log in and head to the Contact Us section, where you can also access the help centre with explanations and guides to help you with common queries. You can email support@lumicasino.com if you don’t need immediate responses.
Unfortunately, they don’t yet have phone call support, which is a downside in our opinion.
What’s the Buzz? Lumi Casino Presence Online
Since what other players are feeling towards the casino is also an important consideration for us, we checked out some of the experts in the industry and found mostly positive reviews.
The casino ranks 7th in AskGamblers, for instance, and they hardly list any objections. Besides, many players responded that they had a safe and secure playing experience with clear and responsible communication from support.
Our Take: Should You Play at Lumi Casino?
We were delighted with Lumi Casino’s light and minimalist user interface, collection of fun games, unique and exciting offers and promotions, like the Safari Tour, reasonable terms and conditions, and secure game-playing experience the whole time we spent at the casino.
Surely, we’d appreciate phone call support and a mobile app. Apart from that, we recommend you give Lumi Casino a try and have a good gaming experience.
Rating 4.4/5
