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Supacasi Review 2024
Supacasi describes itself as a “supa-fun” and “supa-safe” online casino experience. It is a new anime-themed online casino brand, featuring the Japanese Maneki-neko cat as its lucky charm. Below, we’ll find out whether this site has what it takes to deliver fun, fair and competitive casino gameplay on any device.
Table of Contents
- 6,000+ State-of-the-Art Slots
- Deposit Using Fiat Currency and Crypto (120% bonus for crypto)
- Exclusive 150% Deposit Match Bonus
- Weekly Reload Bonuses and Free Spins Promotions
- Multi-Currency Accounts
- Curacao-Licensed Rather Than MGA
- No VIP Program
- 100€ Minimum Withdrawal Is High
Supacasi Bonuses and Promotions
Supacasi is an online casino that’s clearly passionate about rewarding new and existing customers. A quick glance at their “Promotions” tab shows a glut of bonuses and promotion campaigns offered to their casino and sportsbook players:
- Welcome casino package
- Welcome live casino bonus
- Weekend casino reload bonus
- Lucky casino days bonus
- Friday-glow free spins
- Crypto bonus
There’s a slight imbalance when it comes to the games these apply to. Make sure you check out the T&Cs properly so you know what you’re getting!
Welcome Casino Package
Slotsoo users can also get their hands on an exclusive welcome bonus at Supacasi. When making your first deposit, select the Slotsoo welcome bonus which is a 150% deposit match offer, up to a maximum deposit of 500€.
If you deposit the full 500€, you’ll stand to receive 150% of this in bonus funds – a full 750€!
It’s worth noting that the bonus funds come with 40x wagering requirements attached, so you’d need to roll over 40 x 750€ (30000€) to convert any remaining bonus funds into withdrawable cash.
Welcome Live Casino Bonus
Live dealer casino players can also secure their very own welcome bonus at Supacasi. Deposit between 25€ and 400€ to receive a 100% deposit match bonus for exclusive use on Supacasi’s live casino games.
This bonus has 35x wagering requirements attached – lower than the Welcome Casino Package – however just 20% of roulette wagers and 10% of blackjack wagers count towards rolling over the bonus.
Weekend Casino Reload Bonus
Every weekend, Supacasi players are also treated to a reload offer, giving them a 50% deposit match bonus on deposits up to 500€. This means you can claim up to 250€ from a maximum 500€ deposit on a Saturday or Sunday.
Lucky Casino Days Bonus
Reload bonuses are also par for the course on Tuesdays and Thursdays at Supacasi. The Lucky Casino Days Bonus gives you a 100% deposit match bonus up to 400€. You can claim this bonus on both days.
The bonus funds come with 35x wagering requirements attached, with 100% of all wagers on slot games counting towards rolling over the bonus funds.
Friday-Glow Free Spins
Deposit 25€ or more on a Friday and get a free spin for every 1€ deposited, up to a maximum of 100 free spins (100€). The free spins are reserved for exclusive use on the Starlight Princess slot.
Crypto Bonus
Those who prefer to deposit and bet with cryptocurrency can do so at Supacasi. There’s a 120% Bonus on every crypto deposit available. Players must contact the Supacasi Support Team to request the bonus after completing the transaction.
Supacasi FAQ
Is it safe to play at Supacasi?
Yes, you should have no qualms about playing at Supacasi. The site is licensed and regulated by the Government of Curacao. However, the Curacao eGaming license isn’t quite as reputable and stringent as the likes of the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC).
Can I play virtual casino games at Supacasi?
Yes, you’ll find a separate “Virtual Games” tab in the left-hand navigation menu on the Supacasi website. This will take you to a host of virtual casino games, which require very little knowledge or strategy. Whether it’s football, ice hockey, horse racing or golf, there’s plenty of virtual action to bet on.
Is it true Supacasi accounts are multi-currency?
You heard correctly, Supacasi allows you to deposit and withdraw funds in multiple fiat currencies, as well as cryptocurrencies. This is the kind of flexibility we like to see from a next-generation online casino!
What is Supacasi’s approach to responsible gambling?
The site strictly prohibits minors from playing at Supacasi. This operator also allows customers to avail themselves of Time-Out and Self-Exclusion services to deactivate their accounts for a period of time or indefinitely.
Supacasi Banking Options
There are no less than 16 deposit options supported at Supacasi. This includes a handful of established cryptocurrencies:
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| Payment Method | Min Deposit | Max Deposit | Min Withdrawal | Max Withdrawal |
|---|---|---|---|---|
| Cashlib | 10€ | 150€ | n/a | n/a |
| Skrill | 10€ | 8500€ | n/a | n/a |
| Paysafecard | 10€ | 8500€ | n/a | n/a |
| Neteller | 10€ | 8500€ | n/a | n/a |
| MiFinity | 25€ | 2000€ | 100€ | 500€ |
| Bitcoin | 10€ | 5000€ | 100€ | 500€ |
| Bitcoin Cash | 10€ | 5000€ | 100€ | 500€ |
| Ethereum | 10€ | 5000€ | 100€ | 500€ |
| Litecoin | 10€ | 5000€ | 100€ | 500€ |
| USDT (ERC20) | 10€ | 5000€ | 100€ | 500€ |
| USDT (TRC20) | 10€ | 5000€ | 100€ | 500€ |
| Jeton | 25€ | 2000€ | 100€ | 500€ |
| Jeton Cash | 25€ | 2000€ | n/a | n/a |
| Sticpay | 25€ | 2000€ | 100€ | 500€ |
| Bank Transfer | n/a | n/a | 100€ | 500€ |
It’s a breath of fresh air to see such an array of payment methods open to players at Supacasi. However, it doesn’t quite compare to Slots Hammer, which also offers conventional deposits via Visa and Mastercard.
On the flip side, Slots Hammer doesn’t support cryptocurrency deposits or withdrawals, so it’s a matter of picking a site which suits your payment needs best.
It’s disappointing to see that the minimum withdrawal amount is set at 100€ for most payment methods. This is significantly higher than the industry average, which will be a red flag to low-rollers.
Supercasi Registration
It’s quick and easy to become a Supercasi member:
- Hit yellow the “Register” button in the top right-hand corner.
- Enter your initial account details – your preferred email address and password. Make sure you accept the terms and conditions before advancing to the next stage of the form.
- ‘Submit your full name, date of birth and address – ensuring this is the one you’re at to comply with KYC and AML checks.
Supacasi KYC and Security
Supacasi clearly defines its approach to Know Your Customer (KYC), as well as anti-money laundering (AML).
Its KYC policies are visible in the footer of the Supacasi homepage. All users must confirm their ID and address within 48 hours of requesting their first withdrawal. Proof of ID can be:
- Driving license
- Passport
Proof of address must display your address and be issued within the last three months:
- Bank statement
- Utility bill
Supacasi states that these requests are dealt with inside three business days. It’s easy to upload photo verification through the “Documents” tab of your Supacasi account.
Games to Play at Supacasi
You are spoilt for choice as a European iGaming enthusiast at Supacasi. This is an operator which places huge emphasis on delivering an exceptional choice of games, underpinned by its relationships with dozens of award-winning iGaming software studios.
Slots
There is a seismic offering of online slot games for Supacasi players. With well over 6,000 slot titles at your fingertips, it’s more than double the slot library of Nords Casino, a well-respected MGA-licensed casino.
There are plenty of familiar slot titles, including Fortune Tiger (96.81%), Wolf Strike (96.11%), Bison Vs Buffalo (95.02%), and Guardian of Asgard (96.05%). One point of note is that only one of this quartet have a return-to-player (RTP) percentage of less than the 96% industry average, ensuring a competitive slot experience.
The Supacasi interface makes it possible to search for specific slot titles, as well as filter your search by specific slot game providers.
Table Games
There’s almost 1,000 RNG-powered table games to choose from with a Supacasi account. Sure, this includes a host of table games for conventional card and wheel-based games like blackjack and roulette, but there’s also a new wave of game to consider.
Live Casino
Supacasi’s live dealer casino also benefits from access to live casino table games and gameshows from no fewer than nine studios. These include live casino pioneers, Evolution, as well as Ezugi, Vivo, and Medialive.
With nine live casino game providers, Supacasi comfortably puts other EU-focused online casinos into the shade. Rollino only offers around 100 live dealer table games and gameshows, compared with the 400+ on offer at Supacasi.
Crash games like Aviator and Zeppelin, as well as ball-drop games like Plinko are already making waves in the European iGaming industry and they take pride of place in Supacasi’s table game library.
As with the slot section, you can search for specific table games or find table games supplied by specific game providers.
Sportsbook
With a Supacasi account, you’ll also have access to the operator’s online sportsbook. Just hit the “Sports” tab on the left-hand navigation menu. You’ll find the latest in-play markets and have the option to search pre-game markets across dozens of sports, teams, and individuals.
Do you think Spain’s Real Madrid can win the Champions League or that Swedish biathlete Sebastian Samuelsson can win the World Cup? You can bet on that with Supacasi.
Supacasi Software Providers
There are two ways to discover the list of casino game providers at Supacasi. On the casino section, click the “Providers” button on the right-hand side to open a drop-down menu of all available providers.
Alternatively, you can see the partnered studios scrolling at the foot of the Supacasi homepage. At the time of writing, there are 66 suppliers for Supacasi’s game libraries.
This spans household names like Microgaming, Evolution and Yggdrasil, through to up-and-coming studios such as Nolimit City, Spinomenal, and Bgaming.
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Supacasi Mobile Experience
Currently, Supacasi is only available via desktop or mobile web browsers. There’s no iOS or Android native app available to download and install onto your device. However, the Supacasi platform is fully responsive, ensuring a slick, fully-optimized user experience on any screen size.
Supacasi License and Ownership
The Supercasi brand is owned and operated by Famagousta B.V. This is a Curacao-registered company which has a string of Curacao-licensed online casinos to its name. Unsurprisingly, Supercasi is also regulated and licensed via Curacao license Anthillephone.
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There is precious little information online about Famagousta B.V. All we can confirm is that all iGaming services offered by Famagousta B.V. are powered by companies with approved status from a valid Curacao license.
Supacasi Customer Service
There are two ways to contact the Supacasi customer support team. You can email them at support@supacasi.com, with support offered in English, German, Spanish, Norwegian, and Finnish at present.
There’s also a live chat service, which operates daily from 9am-1am CET. Although it’s not a 24/7 live chat, this seems to be standard practice. Scarabet Casino also offers a 9am-1am live chat service.
From our own experience of the live chat function, we were initially greeted by an AI-controlled “Supa Hero” before being funnelled to the necessary human agent in less than two minutes.
Supacasi Experience from Other Players
Supacasi has an active Trustpilot profile which has 16 reviews of its services already. Unfortunately, the brand currently has an average rating of 2.2 out of 5, putting it in the “Poor” category.
Some of the most common complaints about the Supacasi experience was the long, drawn-out withdrawal experience. Some users have even struggled to get their accounts verified, despite having uploaded the necessary KYC documentation.
Supacasi Summary and Rating
Admittedly it always takes time for new online casinos to bed into Europe and build a reliable base of players. Supacasi will be no different in this regard. However, there are many reasons to be encouraged by the start this operator has made since launching in 2024.
Its partnerships with 66 game providers ensure one of the most competitive game libraries across slots, table games, and live dealer offerings. Its commitment to multiple sign-up and reload bonuses also underlines how serious Supacasi is about attracting and retaining online casino players.
There’s also a solid choice of payment methods for deposits and withdrawals – including a handful of well-known cryptocurrencies.
With that in mind, we’re pleased to give Supacasi an encouraging rating of 4.7 out of 5, with only improvements to its customer service, customer experience of withdrawals, and mobile compatibility the difference between its current score and a straight-up 5 out of 5!
